PwC You Plus | eLearning mobile app
Mobile app + Web portals
my role: UX + UI Designer
project size: About 20 people in total; UX team, Business team, and development team.
Guided by research and deep industry experience, PwC You Plus is a unique comprehensive career advancement programme for early career stages. This project aims to bridge the gap between academic education and practical work experience by developing market-ready professionals who are self-aware, knowledgeable and adaptable. The Online e-learning platform we designed could bring the learning experience from the traditional classroom to everyone’s palm. The entire project lasted over the 6-months period, with 2 phases in total.
The project started with defining key functions for the two phases and drafting the roadmap for the Project Plan. Two Phases (Student app, Web Admin, Web Teacher Admin, Web 2B Admin, Web 2C Admin) The image on the right is the Roadmap:
I mainly participated in:
Defining Information Architecture,
Wireframe Design,
User Interface Design.
I was in charge of designing:
English version UI Design,
Modifying UI to comply with company branding guidelines,
Clickable Prototype,
APP Icon,
UI Specification,
Testing for UI,
Product Launching Trailer.
The image above is the Clickable Prototype of phases 1 and 2 we demonstrated to our clients. Although we already had the Visual User Interface design approved by the clients. We want to simulate the experience of learning on our clickable prototype and best communicate our application design. I achieved this goal by using Flinto software to create the demo prototype. The task was simple and easy, just link all the pages together in Flinto. However, I decided to put more effort, thoughts and time into this stage. Because I want to simulate the experience real, I want our design to be live. In fact, I felt the first excitement coming from the demo when I see the PSD images can actually be clickable and change to a new page inside the Flinto software. I can still feel the sweetness coming from my brain, at that moment, I am happy. Then, I look a little deeper into the details of the prototype, I create the animation of the user typing on the keyboard and the character input effect. The demo to our client was successful.
As for the UI design stage, my UX Manager designed a couple of important pages. My task was to, read and understand his design language and apply them to the rest of the pages or components. At first, I was a bit struggle when I meet a page that has a new layout or content that my manager hasn’t design before. However, I started to get better out of this by practicing a lot and iterate a lot. I constantly ask my manager and other professional colleagues for their important feedback. After doing this and solve challenges for a while, I started to gain confidence in my job. There is one little change I made during these couple of months. When there is more than one possibility of a satisfying design that could solve the issue, I would deliver the diverse designs to my supervisor and explain the reason behind them. Then, listen for feedback and iterate.
Reflection:
Through this UX internship opportunity, I learned how to multitask with tight deadlines, iterate designs and communication with clients.
Unlike the school projects, we need to present our work to our clients at each stage and get constant feedback. Customer feedbacks are utterly important in the whole UX design process, make sure the good work can satisfy the clients.
Working at PwC Experience Centre for sure would be an unforgettable journey in my life. I could see what the great output could be when design meets business and technology. How technology and design could work together to solve important challenges.
